Employee Assistance
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Confidential Counseling on Personal Issues

An Employee Assistance Program (EAP) is a confidential counseling service to help address the personal issues your workforce is facing. This service, staffed by experienced clinicians, is available by calling a toll-free phone line 24 hours a day, seven days a week. A GuidanceConsultant SM will refer employees to local counselors or to resources in the community. Call any time with concerns, including:

  • Relationships
  • Job pressures
  • Problems with your children
  • Marital conflicts
  • Substance abuse
  • Grief and loss
  • Stress, anxiety or depression
  • Empty-nesting



Financial issues can arise at any time, from dealing with debt to saving for college. Our financial professionals are here to discuss concerns and provide the tools and information needed to address finances, including:

  • Getting out of debt
  • Saving for college
  • Retirement planning
  • Tax questions
  • Credit card or loan problems
  • Estate planning



When a legal issue arises, attorneys are available to provide confidential support with practical, understandable information and assistance. If representation is required, individuals can also be referred to a qualified local attorney for a free 30-minute consultation with a 25% reduction in customary legal fees thereafter. Call with legal concerns including:

  • Divorce and family law
  • Bankruptcy
  • Debt obligations
  • Criminal actions
  • Landlord and tenant issues
  • Civil lawsuits
  • Real estate transactions
  • Contracts



New parents, caregivers for elders, parents sending a child off to college, individuals buying a car or doing home repairs are bound to have questions or need resource referrals. Work-life specialists can help sort out the issues and provide information based on the individual’s specific criteria. Individuals receive a personalized reference package containing helpful resources and literature, covering areas such as:

  • Finding child or elder care
  • Finding pet care
  • Planning for college
  • Purchasing a car
  • Relocating to a new city
  • Home repair
  • Entertaining family and friends



Online GuidanceResources® Online is the one stop for expert information to assist individuals with the issues that matter to them, from personal or family concerns to legal and financial concerns. Each time, individuals will receive personalized, relevant information based on their individual life needs, They can:

  • Review in-depth HelpSheetsSM on your topics
  • Get answers to specific questions
  • Search for services and referrals
  • Use helpful planning tools
  • Order pre-screened reference books


Fully Integrated GuidanceResources, including:

EAP, FamilySource, LegalConnect, FinancialConnect and GuidanceResources® Online